Contact us

We're a small team and we read every email. Here is who to write to.

Support

Questions, bugs, account help, or anything about Premium: support@strangeryaar.in. We aim to reply within 2 working days.

To help us find your account quickly, write from the email address you saved it with.

Payments and refunds

Charged but Premium isn't on, or charged twice? Email support@strangeryaar.in with the date, the amount and your Cashfree payment or order ID. Details are in our refund & cancellation policy.

Report someone

The fastest way is inside the app: open the menu in a chat and tap Report. Moderators see the last few messages. See the safety guide for more.

Delete your account

You can do it yourself in the app, or email us. See how to delete your account.

Grievance officer

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, complaints and appeals against a ban can be sent to our grievance officer at grievance@strangeryaar.in. We acknowledge complaints within 24 hours and resolve them within 15 days.

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